FNDSCMON Monitor Users Form Shows Users Who Have Already Logged Out

Dear,

Users who have already logged out of applications display in the Monitor users form.

Customer refer note 270814.1 and then found they have applied patch 3764779 already.

Customer wants to know why they still have the issue if they have implemented the fix.

Workaround 1: is not viable as it assumes you know who is logged on (so you can end-date the logins that belong to people who have logged off (but if you knew who was logged on you would not need to use the form anyway)).  I addition we have over 700 misleading rows in the user monitor form in one of the production environments I checked and I found over 600,000 rows in applsys.fnd_logins where end_time is null in this same production environment