Install Base and Asset Tracking - EBS (MOSC)

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Serial Number not available for selection after releasing

edited Jan 27, 2014 12:00PM in Install Base and Asset Tracking - EBS (MOSC) 6 commentsAnswered ✓
Hi All,

I have created an Item Instance # 123 a serial number # ABC123 for Item # ABC123.

Now, I realised I used the Serial Number for the wrong item % updated the Serial Number to # ABC123INVALID for Itme Instance # 123 in Installed Base.

Then, when I'm trying to use this Serial Number # ABC123 against the correct Item # ABC456, it throing an error saying 'Passed Serial Number Violated Uniqueness'.

When I've already released the correct serial number, y am I encountering this error.

Any suggestions please!

Thanks,
Anu

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