Order Management - EBS (MOSC)

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Advice regarding customer receipt of material

edited Jan 20, 2014 8:31PM in Order Management - EBS (MOSC) 4 commentsAnswered
  Hi,
In my organization, we have a requirement to record the customer receipt of shipped materials also in the system. Like for example, if we create and close a sale order for 10 items, and the customer sends back one of these items.

Is there any standard option in Oracle for us to record that 9 items have been received against this Sale Order? 

(I know we have the option for creating an RMA for the one returned item). We are basically looking for an option to record the customer acknowledgement , of receiving the items

Appreciate your help

Regards
George

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