Receivables - EBS (MOSC)

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AR Invoice

edited Jan 23, 2014 10:13AM in Receivables - EBS (MOSC) 3 commentsAnswered
I have had a few transactions from 2010 duplicating in the customer statements in 2014. so then the customer accounts are now in arrear whereas these amounts were paid long ago. am really not an accountant but I believe we cannot just credit the customer accounts as this will distort General ledger and such stuff.
So guys I need your views and help on this. how can I get rid of these transactions?

querry the order>action>additional order information>invoices> you can see the duplicated records

AR>transactions>transaction>querry using order number>you find the duplicated invoice

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