Payables and Cash Management - EBS (MOSC)

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ACH transmission may fail after after confirming remittance e-mail has been sent

edited Feb 12, 2014 12:00PM in Payables and Cash Management - EBS (MOSC) 5 commentsAnswered
One of the last steps of the payment process for ACH payments is to format a payment batch and send a remittance e-mails to each vendor receiving a payment.
The payment batch file is then encrypted and transmitted to the bank.

BUT, if the transmission fails, the payments are not made - but the remittance e-mails have already been sent.

DId we miss something here? Is there a way to change this sequence, so that the remittance e-mails are not sent until after the transmission can be confirmed?

Thanks.

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