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Opening SmartView Reports in Windows 7 and IE9 cause additional User Login box to appear.

edited Feb 10, 2014 12:00PM in Hyperion Planning (MOSC) 5 commentsAnswered
Hi,

Our systems have been upgraded to Windows7 and IE9.As Users try to open any SmartView document in Hyperion Workspace by going to Explore , two issues come up as follows:

1. If Excel is not already open on the system before opening the SmartView report from Workspace , the report would open but the SmartView menu is missing and instead AddIns menu with all buttons greyed out is visible. (The workaround we found for this is to open MS Excel before the SmartView report is opened from Hyperion Workspace).

2. After the step 1 is completed , the SmartView report opens but an additional Windows Login box appears which does not go away until clicked thrice. This happens with every SmartView document  opened.

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