Order Management - EBS (MOSC)

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Credit card Sales Orders - Issue upon upgrade to R12 from 11.5.10.2

edited Jan 31, 2014 5:17AM in Order Management - EBS (MOSC) 4 commentsAnswered
Hi Folks,

We are running into an issue with Credit card data created in 11i for customers while upgrading to R12.1.3

Following are the symptoms we see:

1. The card brand type is null for the existing credit card data in customer master upon upgrade. When trying to hit update button on this navigation customers --> Sites --> Payment details --> credit card. Because of this issue we are unable to book a new SO with the migrated CC data in R12.1.3. And the existing SO in the upgraded instance also cannot be edited due to this issue. The card brand on the SO header would show blank. Thus this issue is impacting both backlog orders and new SO.

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