Standard Customer Account Merge Question in Oracle R12
I performed a standard customer account merge. The account that i was merging from had open transactions against it. I thought that all open transactions would be merged to the new account. It appears all orders that are in 'Awaiting Receipt' or 'Awaiting Return' Status did not merge over. Since the old account was deactivated, we are having a hard time getting these orders Awaiting Receipt thru AR. Any thoughts. Should these open transactions been merged as well? Thanks in advance
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