Technology Stack - EBS (MOSC)

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Diagnose Problem

edited Aug 20, 2021 10:38AM in Technology Stack - EBS (MOSC) 5 commentsAnswered
Hi,
I observed that each problem either functional setup or bug  in EBS R12 there are different ways to diagnose problem.

But as a dynamic approach i want to understand how Oracle Support identifies the core issue.

Is there any procedure or steps they follow?

Regds
Khurram

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