Customer Relationship Management - PSFT (MOSC)

MOSC Banner

Case Status

edited Feb 11, 2014 12:00PM in Customer Relationship Management - PSFT (MOSC) 3 commentsAnswered

We are on CRM PSFT 9.2 PT 8.53

When I do search case  and case status is equal to Assign I  got correct search result.  But when I do  case status in (ASSGN, INFO, INPRO, INTER, NEW). it shows mix cases of provider groups . 

I'll really appreciate your help.

Thanks,
Sumit 
 
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

PSFT CRM Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center