Oracle Auto Service Request (ASR) (MOSC)

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CAM bug: "CAM should not send an activation event for itself since it is not a qualified product." [

edited Oct 2, 2014 4:49PM in Oracle Auto Service Request (ASR) (MOSC) 6 commentsAnswered ✓

I received the following email over the weekend:

Your Auto Service Request (ASR) asset has changed activation status

Hostname: aGoodHostname

Serial#: TheNumberDisplayedHereIsNotTheServersSN:SUNWSEFMS has changed activation status to: ASR has been De-Activated.

Please login to My Oracle Support to see the status of your Oracle Auto Service Request (ASR) assets. (Use the menus - Systems... Assets).

Assets with an Active status are enabled and Service Requests specific fault events for these assets will cause Service Requests to be created.

Assets with a Pending status require approval in My Oracle Support. Note, to approve an ASR Pending activation, your My Oracle Support account must have the administrator privilege for the Support Identifier associated with the asset.

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