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Oracle Case Management Functionality in 11i Tele Service

edited Jul 15, 2015 2:23AM in Teleservice - EBS (MOSC) 5 commentsAnswered

In R12 we can configure the Request extensive attribute & Associated Parties for Case Management, Like Attribute Groups & Attribute,Attribute Group Association , Page Association, Action Request Type etc... & Same we can use in Case management.

Is same Functionality is available in 11i Tele service. [ 11.5.10.2]

Regards

Sayed.

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