Oracle r12.1.3 Unable to close periods in AR because of one receipt
Hello,
We want to close Jan-14 in AR and there is one AR receipt is proving to be a show stopper. When attempting to close the Jan-14 I am getting following error that is attached at the end of this message. Also uploading output of Subledger exception report that shows this receipt.
Below are steps that I followed.
- Ran Period End Closing Diagnostic for Jan-14 and found that A receipt in AR remains unposted.
- The receipt in question is Reversed and Status in Unprocessed.
- We tried running "Create Accounting" but the process is not picking up this one receipt
- Therefore, as a result we can not close the Jan-14 due to the error shown.