Converting a lead and linking to existing company throws an error
I have a brand new lead and I save it.
I qualify it.
I go to conversion and auto-create New Company, New Contact & New Opportunity.
All GOOD so far.
Now in our data hierarchy, an existing customer can expand and add new Ship To locations/sites to an existing parent company.
In that case,
we create a new lead and during conversion
They should link it to the original Parent Company and auto create a new opportunity.
This is where we are facing issues
- Should the text field "Company Name" on the Leads page have the same exact name as the parent company we are linking to during conversion or can it be different?