CRM On Demand - Administration (MOSC)

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How to display Contact Status in Related Information Layout?

edited Feb 24, 2014 2:24AM in CRM On Demand - Administration (MOSC) 3 commentsAnswered ✓

Hi,

Good day!

We have an issue regarding the Inactive Contacts under Account. We cannot identify that the Contact is Inactive unless we drilldown on the specific record. With this the Client is requesting if we could add the Status field in the Related Information Layout.

I tried to add the field but it was not in the Account Contact Fields. Adding new join fields gives an integration error.

Your help will be very much appreciated!

Thanks and regards,

Jhoie

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