Payables and Cash Management - EBS (MOSC)

MOSC Banner

Reverse voided Check

edited Mar 5, 2014 12:00PM in Payables and Cash Management - EBS (MOSC) 3 commentsAnswered

A user inadvertently voided a check by mistake ; despite the warning. The problem was caused by the supervisor citing the wrong check number in the instructions. When the bank was contacted to stop the payment it was too late; as the customer was already paid.

We contacted Oracle support (

Severity 2SR 3-8299475451 : NB: User voided the wrong check by mistake

)

but they referred me to 'Oracle consulting' for further assistance. Is it possible to get a fix? If not what is the  probable work around to resolve this issue?

Regards,
N. Tesha

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Payables Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center