CRM On Demand - Administration (MOSC)

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Modify "Date Opened" / "Date Closed" for Service Request

edited Mar 5, 2014 12:00PM in CRM On Demand - Administration (MOSC) 4 commentsAnswered

Hi,

is there an option to manually set the Closed Timed (perhaps even Opened Time) of an Service Request? I do know that theese fields are used according to the SR status, but in some cases I woul like to adjust dates later. I have seen that I can modify Closed Date by web service, but would prefer an UI solution.

Thanks

Michael

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