Field Service - EBS (MOSC)

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Field Service - ship parts spare parts on one time address

edited Aug 17, 2016 6:48AM in Field Service - EBS (MOSC) 9 commentsAnswered

Hi,

I am using R12.1.3, while crating Service request i can provide/create One time address by selecting one-time check box. I created Task for the same, Assigned to resource. From Dispatch center on that particular task when i create Part requirement , it is not fetching/defaulting that SR's one time address.

If i need to have shipped that required part on One time address, which was created during creation of SR then as of now in Parts Requirement page, (Standard Form or HTML UI) we need to use Special and re enter the one time address.

Are we missing anything like patch or profile to get the one time address in part requirement form/page?

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