Siebel Business Process & Functionality (MOSC)

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Can we display the Customization Product differently for Sales and Service Order?

edited Dec 16, 2016 12:09AM in Siebel Business Process & Functionality (MOSC) 5 commentsAnswered

Hello Friends,

I have requirement to display the Customizable Product different for Sales and Service Order. The reason because we have below

1. Sales Order - We are hiding all the default components in the Product Configurator. this helps agents to speed up to complete the Order.

2. Service Order - We are using the Siebel ABO, the default product components are serviceable and we want to display the components which we are hiding on the sales order.

Is there any way achieve this. Appreciate any inputs here.

Thanks,

Arjun

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