Install, Upgrades & Change Mgmt - JDE1 (MOSC)

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Server Manager Troubleshooting Assistant now available!

edited Feb 28, 2014 1:32PM in Install, Upgrades & Change Mgmt - JDE1 (MOSC) 2 comments

An "Assistant" is a type of KM document designed to help you locate the relevant knowledge in a particular area. Based on your answer to specific selections, such as the issue you have encountered and symptoms you are experiencing, the relevant solution documents will display. The latest JDE Troubleshooting Assistant document now available is for the Server Manager area.

The ”Troubleshooting Assistant: Server Manager (Doc ID 1620081.2)”  will guide you to a resolution through a simple flow of questions, issues and symptoms. You will be able to find numerous flows on Server Manager components (Console, Agents, Instances, Home), Server Manager configuration (JDK, Cache, Metrics, Users, and others), upgrading TR using Server Manager, upgrading or updating SM versions, Server Manager information, guides and best practices, Cluster configuration and troubleshooting using Server Manager; and from any of these paths be able to locate the right available solution or piece of information. Refer to this document today and bookmark it as a valuable resource to assist you in getting

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