Siebel Business Process & Functionality (MOSC)

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how to allow user to download PDF files from Siebel

edited Mar 11, 2014 12:00PM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered

Hi,

We have a requirement where user can download their statement linked to their claim. These statements are PDF files generated daily from an external system.

What is the best process to display the files in Siebel to allow user to download files ? Placing the files in WebServer can be a security threat because user can download other files by manipulating URL and knows the pattern of file naming.

The second option is to create attachment records for each file so that user can download the files as per the visibility of claims.

I can see other options like using third party content management software like oracle web center to manage the files.

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