Payables and Cash Management - EBS (MOSC)

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Cancelled invoices showing as partially accounted

edited Mar 6, 2014 11:19AM in Payables and Cash Management - EBS (MOSC) 5 commentsAnswered ✓

I have several invoices that had the following happen:

1.  Invoice was entered

2.  invoice was validated.

3.  Invoice was accounted.

4.  Invoice distributions were corrected.

5.  Invoice went to 'Needs Revalidation' but running invoice validation would not validate nor did it show any errors.

6.  Invoice was cancelled and re-entered with a different invoice number

Invoice now shows as partially accounted, create accounting will not account it and also shows no errors.

I opened an SR but this group is so good that I thought I would pose the problem here as well as it is holding up our close for the period.  I am attaching the diagnostics for one of the invoices in question.  Any help would be greatly appreciated.

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