CRM On Demand - Administration (MOSC)

MOSC Banner

Workflow help

edited Mar 6, 2014 2:23PM in CRM On Demand - Administration (MOSC) 2 commentsAnswered ✓

Hi,

We have a scenario where we have to send an email notification to the new owner of the opportunity whenever the opportunity gets assigned to him/her. I have the following condition in place, but for some reason its sending out email notification every time when the opportunity get updated, whereas we only want it to trigger when the owner gets changed.

((IfNull(PRE('<OwnerId>'),"Invalid") <> IfNull([<OwnerId>],"Invalid")) AND (FieldValue('<IndexedPick0>') = 'ABC'))


Any help would be appreciated.


Thanks,

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center