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Depot Repair Actual Charges appearing incorrect after Price List upgrade

edited Mar 14, 2014 12:00PM in Field Service - EBS (MOSC) 3 commentsAnswered

Hi,

We are working on Oracle R12 (12.1.3).

In Depot Repair, we are facing a peculiar issue in which the charge value is reflecting incorrect price after price list was upgraded.

1. Repair Order was created and Repair Actual charges entered before 31-DEC-2013 and the Actuals were not submitted.

2. On 1-JAN-2014, the price list was upgraded.

3. For some of the Repair Orders for which the Actuals are not submitted yet, the Charge filed has started reflecting latest value from the price list whereas the unit selling price is still same as the old one.

4. After some investigation, found out that the value is coming from the table cs_estimate_details.after_warranty_cost.

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