Install Base and Asset Tracking - EBS (MOSC)

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RMA receipt transaction is stuck with IB error 'Installed Base doesn't allow SERIAL_NUMBER to be cha

edited Mar 26, 2014 10:46AM in Install Base and Asset Tracking - EBS (MOSC) 1 commentAnswered


Hi All,

Can anyone help to resolve this error.

This has caused due to serial number entered in RMA order is with capital letters but received the serial number with small letters. I think we need to apply a datafix for this issue.

Thanks,

Raghu.

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