Siebel Business Process & Functionality (MOSC)

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Suspected Memory Leak & SARM Analysis

edited Mar 13, 2014 12:00PM in Siebel Business Process & Functionality (MOSC) 8 commentsAnswered

Hi,

We are currently facing a crash issue (occurs only in Production) which we suspect might be due to a memory leak issue.

We observed that the memory utilization of the "siebmtshmw.exe" shoots upto 1.3GB during peak hours. In all our components, we have set the Memory limit to 1.5GB (RAM capacity of the App Servers is 128GB).

Question.1: Is there any way to analyze the memory leak problem other than the one suggested in the document - How To Troubleshoot Memory Leaks on Microsoft Windows (Doc ID 477521.1)?


Question.2: Is it possible to identify the root cause of memory leak through SARM file analysis?

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