Order and Service Management (Communications Industry) (MOSC)

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Behaviour of OSM

edited Mar 14, 2014 12:00PM in Order and Service Management (Communications Industry) (MOSC) 1 commentAnswered

Hi,

We are using OSM 7.2.2.2.2, recently, in the process of testing, CRM placed some orders, but at OSM those are getting created succesfully and orchestration plan is not being generated.

The created order type for all those are COM_SalesOrderFulfillment.But when we place NsalesOrderTBOBEM.xml it is creating the orchestration plan as expected.

What could be the reason for this, please help me.I have uploaded the sample order format for which orchestration is not generated.Please check

Thanks & Regards

Bhargav

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