Siebel Business Process & Functionality (MOSC)

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CTI Genesys and Avaya to Siebel

edited Mar 15, 2014 12:00PM in Siebel Business Process & Functionality (MOSC) 4 commentsAnswered

Hi, I request your support:

Currently we have implemented the Siebel CTI Genesys and are preparing the Avaya CTI integration to Siebel and during migration have to live both Genesys and Avaya.

Question....   Is it possible to have 2 connections at the same time with Siebel?

Thank you for your help.

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