Field Service - EBS (MOSC)

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Selling and Repair Organizations are different

edited Mar 19, 2014 12:00PM in Field Service - EBS (MOSC) 1 commentAnswered

Hi,

We need to split up these organizations in our organization structure. So sales order should be shipped from A inventory organization and RMA order needs to be received to B inventory organization. In addition repair process should be followed from B inventory organization so that work order should be completed on B organization.

How can we default service organizations to RMA orders? Can this be done with profile assignment? (For example in field service, we have 'Service: Field Service Transaction Organization' profile. Furthermore we have Service Inventory Validation Organization...)

Best Regards,


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