Format Payment Instructions errored out for \tmp\xdoOUfZcIfopg031714_0409145930.fo

Hi ,

I am running ebs on windows server, vmware and Program: Format Payment Instructions is failing:

version: 121.1

error:

Start formatting.

Before formatting:

Template type: RTF

Format setup record: Format{formatCode:=VB_SAMPLE_CHK_BofA,formatType:=OUTBOUND_PAYMENT_INSTRUCTION,templateCode:=VB_SAMPLE_CHK,locale:=en_US,extract:=Extract{extractCode:=IBY_FD_PAYMENT_INSTRUCTION,extractVersion:=1}}

Size of the extract generated -- doc::16954

Since the template type is RTF, the XML Publisher output type is set to be PDF.

Created a Hashtable for periodicSeq param to XDO

Passing formatting Locale to XDO API: null

Size of the extract before calling apply Format- doc::16954