Field Service - EBS (MOSC)

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Errors generating RO/Logistics Lines post patch 18190491

edited Jun 14, 2018 4:24PM in Field Service - EBS (MOSC) 5 commentsAnswered

We recently applied CSD patch 18190491 and now are having problems creating any repair order that has a Ship Transaction line as part of the Repair Type (Repair and Return or Advance Exchange) -- it worked without any issues prior to this patch application.  We receive a series of three errors:

  1. The creation of a default logistics line(s) failed. Please enter the requisite line(s) manually in the Logistics tab.
  2. An error occurred: The transaction inventory organization (102) is invalid.
  3. API Error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details):&TEXT

For Error 1: I have validate the profile Service: Default Operating Unit is set; The Item is flagged as a Material Billing Type and the CSD: Default Return Reason Code profile is set.

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