WEBADI create document with no data issue
On EBS 12.1.3, after patching for supporting Microsoft Office 64-bit,
while implement steps below got no corresponding data prompt.
Navigation : Login EBS -> Desktop Integration Manager -> Manage Integrators -> Search Integrator Name "Web ADI - Update Interface Column Prompts" -> Select "Web ADI - Update Interface Column Prompts" and click "Preview" -> Select the “EXCEL 2000” and “Next” -> Select Application "BNE", Select Integrator " General Ledger – Journals" , select Language "US" and Continue -> Create Document -> Open the Excel, but no data prompts, but it says download process completes successfully, but with no any data prompts.
Please advise the issue, thanks so much.