Teleservice - EBS (MOSC)

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When creating a return line in charges it can't be submitted.

Team... I have an IB Instance that is leased... the owner is the enterprise and the 'leaser' is their customer. Created a new IB Relationship type that is defined at Party and Account levels ('Leaser').

I create a SR for that instance and it picks up the correct party (leaser) even when the instance is owned by the enterprise... the problem is when I create charge lines, I can create an advanced exchange line for shipping the replacement item and referencing the IB to be replaced.

when I create the return line to create the RMA and receive the broken instance the application states that an owner could not be found. That an IB needs an owner. All the information is correct (Install At, Current Location, Biil to, Ship To). Both parties have defined the account in the association tab in IB.

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