Credit Card Authorisation in Third Party System, Settlement in Oracle Payments/AR- Cybersource
Hi,
We are using Cybersource as our Payment gateway. The orders are authorised in a third party system and completely authorised orders are imported in Oracle EBS. The settlement for such orders fails after shipping and invoicing during Funds Capture (Submit Offline Operations Program). The issue is because Oracle does not support importing pre-authorised transactions via Order Import as mentioned in Bug 8853003. We cannot adopt the option of doing a second authorisation in Oracle or importing orders without having done full authorisation in the source system.
Other posters have discussed similar issues in the below links but none of them have a conclusive outcome where the solution has been shared.