Install Base and Asset Tracking - EBS (MOSC)

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Install Base and iSupport related questions

edited Apr 21, 2014 11:12AM in Install Base and Asset Tracking - EBS (MOSC) 2 commentsAnswered

(1) How can I enable SAVE or UPDATE button in  install base page that appears under iSupport --> Account --> Product --> (select an instance by clicking on instance number)

The requirement is to allow iSupport users to update their own address for the owned installed base records.  The user will open an instance in csiInstGeneralMain.jsp  from iSupport. How can the address be changed for the instance ?

If address is not defined, we plan to have a text in there " please log an SR in iSupport to request Install location update"

Need help to understand which function needs to be enabled to activate "SAVE" or "UPDATE" button in this page

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