General Ledger - EBS (MOSC)

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Issue with revenue posting to certain clients

edited Dec 5, 2014 10:00AM in General Ledger - EBS (MOSC) 1 commentAnswered

We are experiencing problems when posting income items to particular

clients.

For example, when posting accrued income to XXXXX, the figure gets

posted to an unallocated client (000000) so the overall amount matches revenue

posted but certain postings are unallocated. The only workaround we have at the

moment is to reclass the unallocated amounts to the corrcet clients manually in

ADI.

We can only see it has occurred when running the report 'rev by client'. As this

stage, once the monthly accruals have been posted as at month end, we can see

that a proportion of revenue is unallocated but has been posted to GLXXXXX.

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