Issue with revenue posting to certain clients
We are experiencing problems when posting income items to particular
clients.
For example, when posting accrued income to XXXXX, the figure gets
posted to an unallocated client (000000) so the overall amount matches revenue
posted but certain postings are unallocated. The only workaround we have at the
moment is to reclass the unallocated amounts to the corrcet clients manually in
ADI.
We can only see it has occurred when running the report 'rev by client'. As this
stage, once the monthly accruals have been posted as at month end, we can see
that a proportion of revenue is unallocated but has been posted to GLXXXXX.