Order Management - EBS (MOSC)

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Product Exchange at Store Level

edited Mar 31, 2014 12:00PM in Order Management - EBS (MOSC) 2 commentsAnswered ✓

Hello,

How will we process a product exchange at store level? To be more prescise, lets assume we are delivering product to a store from a self service truck, we take in a case of widgets and the customer returns 2 widgets ea. He wants an even exchange of the product and not to go through the process of creating an rma, getting a credit and then getting a debit for the exchange. Is there a simple way of tackling this?

Thanks in advance for any ideas.

Regards,


Francisco Elguera

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