Customer Relationship Management - PSFT (MOSC)

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Doc ID 783968.1 - Sending AAF Notifications to selected Contact of a case -Issue with creating CM_TY

edited Apr 25, 2014 2:42PM in Customer Relationship Management - PSFT (MOSC) 1 commentAnswered

Oracle Support Community,

Based on the Doc ID 783968.1 posted as a resolution for Sending AAF Notifications to selected Contact of a case on MOS. We are supposed to create a new term CM type ID based on the CM_TYPE_ID field of RC_CASE table.

However, when I try to do that using the Alias "CM_TYPE_ID", I get an error as Invalid Alias. Please see the attached screen shot.

Has anyone faced similar issue? Any suggestions of the issue?

Thanks!

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