CRM On Demand - Administration (MOSC)

MOSC Banner

Auto populate owner field when logging a call

edited Apr 12, 2014 12:00PM in CRM On Demand - Administration (MOSC) 1 commentAnswered

Hi,

I have 2 instances of Oracle CRM On Demand.  On the first instance, when I'm in an account and choose 'Completed Activities' at the bottom and press 'Log a Call', the Owner field is pre-populated.  In the other it isn't.  I've trawled the config and cannot see any differences.

Does anyone know how to get the second instance to pre-populate?

Thanks

Steve

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center