Field Service - EBS (MOSC)

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FRM-40212: Invalid value for SOURCE_SERIAL_NUMBER

edited Apr 13, 2014 12:00PM in Field Service - EBS (MOSC) 1 commentAnswered

Hi,

We have received a Serial Number for a 'Replacement' Repair Type.

After receiving the unit ( status of the Return Line for the above replacement Repair Order is 'Received'), customer has asked for the unit to be repaired & returned instead of a replacement.

So, the above serial number that has been recieved has been misc issued out of stores.

Then, a 'Repair & Return' Repair Order is created & the misc. issued Serial Number is received under the Return line here/

Now, when I try to select this particular serial number in the source field of the 'repair & return' ship line.. getting the below error;

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