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Teleservice - EBS (MOSC)

Not able to submit charges for Return order

Apr 7, 2014 8:05AM in Teleservice - EBS (MOSC) Question

Hi All,

We are getting following error message while calling the Cs_Charge_Create_Order_Pub.submit_order() procedure from a custom package.

ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PUB' never established in this session or is invalid

ORA-06512: at "APPS.CS_CHARGE_CREATE_ORDER_PUB", line 246

ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PVT' never established in this session or is invalid

ORA-06512: at "APPS.CS_CHARGE_CREATE_ORDER_PVT", line 3750

ORA-01002: fetch out of sequence

But while submitting the charge lines for the return order from the Service Request form we are able to submit it with out any error.

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