Field Service - EBS (MOSC)

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Unable to edit the assignment record created against a task

edited Apr 14, 2014 12:00PM in Field Service - EBS (MOSC) 2 commentsAnswered

Hi,

I have created a task with Task Type attached to Dispatch Rule and assigned it to a technician. After saving the record, i'm unable to edit the assignment record.

But whereas, if I create a task with Task Type as Meeting or any another task type not attached to Dispatch Rule, i'm able to edit the assignment record after saving.

Can you someone please let me know, if the assignment record of a Dispatch task can be edited?

Thanks & Regards,

Pavithara

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