Field Service - EBS (MOSC)

MOSC Banner

Depot repair and drop ship items

Hi,

Is there any way to have a drop ship item that is returned for repair look at inventory prior as opposed to it creating a requisition / PO to be received prior to shipping?

Currently we have items that are drop shipped from our supplier direct to the customer. However, when they need to be repaired they are returned directly to us, we can receive the item without issue but when we try to ship the item back to the customer it spawns a requisition / PO which needs to be received before we can ship. This also creates invoices etc which we need to cancel to ensure the supplier is not paid for these items and misc transact the receipt out of inventory. Looking to do it all from the Depot Repair module

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center