Demantra Solutions - EBS (MOSC)

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Customer Merge in EBS is not working in Demantra

edited Apr 23, 2014 8:30AM in Demantra Solutions - EBS (MOSC) 5 commentsAnswered

Hi Gurus,

Customer 111 has two sites AAA, BBB -- Currently inactive

Customer 222 has one site CCC.

Sales Data exists since 2011

They have done merge in EBS 2013 from Customer 111 to Customer 222. Now in EBS the ship to sites and sales moved from 111 to 222.

But in Demantra we could see both customers, Customer 222 has 3 sites and Customer 111 has 2 sites. The sales history of Customer 111 is not moved to 222 in Demantra.

I have deleted the customer 111 and corresponding sites through Delete method functionality and resubmitted the Collection and Booking history and I still find the same (Customer 111 created again with old history) history not moving.

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