Receivables - EBS (MOSC)

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Standard Receipt not getting remitted, R12.1.3

edited Jun 23, 2014 11:15AM in Receivables - EBS (MOSC) 5 commentsAnswered

Hi,

The remittance program (create, approve, and format) has completed normally with the status of the remittance batch ' Completed Format'. However, the receipt status still shows as 'Confirmed'. The receipt is also not seen in the remittance batch after processing the remittance steps.

This has happened suddenly. The customer, bank and all other related setups were being used historically to make remittances and clear from CE module. There has been no change in the setup.

Please advise, what is causing the  receipt from not changing to remitted even though there are is no error in the program or log file.

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