CRM On Demand - Administration (MOSC)

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Help with Custom Button on Service Request

edited Apr 24, 2014 9:07PM in CRM On Demand - Administration (MOSC) 4 commentsAnswered ✓

Hello,

We have a created a button that should:

- Switch the Service Request page from detail mode over to edit mode

- Open a Dashboard

- Pass in values from the Service Request into the Dashboard.

The below script will place the button on Service Request Details title bar.  When clicked the script does switch the SR detail page over to the edit page correctly and it opens the dashboard.  The issue is that the script does not pass in the values from the Service Request fields into the Dashboard filters.  (The link behnind var str does pass in the values when tested on a weblink field).  Any idea how to get the script to pass in the values into the var link so that the Dashboard works properly?

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