Customer Relationship Management - PSFT (MOSC)

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OLM 9.1 Mailcaster Issue - Jobs Failing

edited Apr 23, 2014 4:44PM in Customer Relationship Management - PSFT (MOSC) 2 commentsAnswered ✓

I'm having an issue with a dialog with recurring triggers that stopped sending emails - the Scheduler event report status goes into FAILED and restarting the job does not seem to work. The timer is running and we've stopped/restarted the DES a number of times, and the audience is valid.

In looking through old solutions on Support, I see a reference to the AnnAdmin/ControlCenter utility, that looks like it may be helpful. I'm not able to see it in any of the menu navigation.  Does it still exist? Or has it been replaced by another utility that would help me recover this job?

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