Receivables - EBS (MOSC)

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Zero Dollar Receipts

edited Dec 4, 2014 10:02AM in Receivables - EBS (MOSC) 4 commentsAnswered

Hi,

Does anyone create zero dollar receipts for the sole purpose of applying credits to invoices, to bypass directly applying the credit to the invoice?

For example:

Customer has $100 open invoice.

Customer has $100 open credit.

If we directly apply the open credit to the open invoice, we are ok, until... there is a real credit against that invoice.

IE customer returns $10 portion of $100 invoice. System does not allow over application, and the $10 cannot be applied to the invoice.

In theory if we create a zero dollar receipt and apply the $100 credit to the receipt, the receipt value will become $100.

We can then apply this receipt to the $100 invoice. We can then apply the $10 credit to the invoice, which then makes the receipt value $10.

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