Zero Dollar Receipts
Hi,
Does anyone create zero dollar receipts for the sole purpose of applying credits to invoices, to bypass directly applying the credit to the invoice?
For example:
Customer has $100 open invoice.
Customer has $100 open credit.
If we directly apply the open credit to the open invoice, we are ok, until... there is a real credit against that invoice.
IE customer returns $10 portion of $100 invoice. System does not allow over application, and the $10 cannot be applied to the invoice.
In theory if we create a zero dollar receipt and apply the $100 credit to the receipt, the receipt value will become $100.
We can then apply this receipt to the $100 invoice. We can then apply the $10 credit to the invoice, which then makes the receipt value $10.