Receivables - EBS (MOSC)

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Write off of Lockbox Receipts

edited May 5, 2014 11:40AM in Receivables - EBS (MOSC) 3 commentsAnswered

We frequently get payments in our EBS Lockbox, which relate to invoices generated from another ERP application. As an example the customer received two invoices from us, and has paid un on a single check.

Lockbox has correctly applied the payment to the EBS invoice, but now we need to 'writeoff' the portion of the receipt related to the other invoice since its not an EBS invoice.

Suggestions on the quickest way to do this?


Thanks

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