Receivables - EBS (MOSC)

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Getting error when trying to inactivate the Bill to Site

edited Dec 3, 2014 10:08AM in Receivables - EBS (MOSC) 1 commentAnswered

Hi All,

Getting following error while trying to inactivate the Bill to site,

Error - "you cannot inactivate the bill to site purpose because at least one ship to site, for this customer or related customer accounts, has this bill to site as billing address"

I had verified all the related customers but there is no active ship to address where the Bill to site is used. I had verified from backend too.

After the party merge this site number (which has this issue - 149109) is getting error while inactivating.

Any help to fix the issue is appreciated.

Thanks,

Chandana

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